Privacy policy

The purpose of this privacy policy is to inform users of the www.arkeionis.com website how their personal data is collected, processed and protected in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data manager

Personal data collected on this website are processed by the following entities:

SAS POLISOIDIS

Registered office: 679, avenue de la République 59800 LILLE (France)

Contact e-mail: contact@arkeion.group

2.Data collected

The personal data collected through the forms on this website are limited to the following information:

  • Surname
  • First name
  • Email address
  • Company name

No sensitive data is collected.

3. Purpose of the survey

The data collected will be used for the following purposes:

  • Responding to contact requests via the website
  • Follow-up and maintenance of sales
  • Sending newsletters to users who have given their express consent (checkbox)

4. Legal basis for processing

The processing of personal data takes place on the basis of:

  • Consent (newsletter subscription)
  • Performance of pre-contractual measures (responding to contact requests)
  • Publisher’s legitimate interest (commercial follow-up, limited to 3 years after last active contact)

5. Retention period

  • Interested parties: up to 3 years from the last active contact (clicking on an e-mail, replying, opening, etc.)
  • Newsletter subscribers: until they unsubscribe, with inactive accounts being deleted after 3 years

6. Data hosting and storage

Data is stored and processed through the Brevo solution (formerly Sendinblue), a GDPR-compliant European platform.

Brevo guarantees the security and confidentiality of the data processed and does not transfer it outside the European Union without adequate safeguards.

7. Sharing data

Under no circumstances will the data collected be resold or passed on to third parties.

They may only be shared with technical service providers required for the operation of the website and the sending of messages (in particular Brevo).

8. User rights

According to the GDPR, every user has the following rights:

  • Right to access their data
  • Right of rectification
  • Right to erasure (right to be forgotten)
  • Right to restriction of processing
  • Right to object
  • Right to data portability

These rights can be exercised by sending a request to the following address: dpo@arkeion.group

Users also have the right to file a complaint with the CNIL (www.cnil.fr).

9. Cookies

The website may use cookies to:

  • improve user experience,
  • analyse performance and audience,
  • enable content sharing on social networks.

On the first visit, a consent banner is displayed that gives the user the option of accepting, rejecting or configuring cookies.

10. Data security

We take all necessary technical and organisational measures to safeguard the security and confidentiality of your personal data to prevent its alteration, loss, unauthorised access or disclosure.

11. Privacy policy changes

This privacy policy may be updated to reflect legal, regulatory or technical developments. Applicable is the version valid at the time of your visit to the website.